Terms & Conditions

CUSTOMER RESPONSIBILITY STATEMENT Brand Rx Information is an internet platform for EU-pharmacies to offer their products. Brand Rx Information is only acting as a broker. The products are sold and distributed by the pharmacists without any legal obligation of Brand Rx Information. The pharmacists offering their products on Brand Rx Information may supply prescription medicines only on the basis of a prescription written by a medical doctor registered in the European Union. Brand Rx Information cannot held liable in connection with any order placed on its website, especially it cannot held liable for the accuracy of the diagnosis, treatment or medication prescribed or the correct use of the products supplied. It is in the full responsibility of the purchaser to use any products supplied under the guidance of a physician. Brand Rx Information is only providing the customer's offer to the pharmacists and can therefore not held liable that the correct product, in the correct amount and the correct strength is supplied to the correct customer. The product liability lies exclusively with the manufacturer. Pharmacists offering their products on Brand Rx Information dispense branded or in the case the patent has expired, generic pharmaceutical products that are registered in EU-member states. European patent law applies. Brand Rx Information takes no responsibility for compliance with importation requirements and regulations of the country of destination of the products. This remains the final responsibility of the purchaser. For USA-clients a Personal Importation Form based on FDA Chapter 9 guidance for personal importations of drugs will be filed on behalf of the purchaser. Sale and delivery of all ordered products is in the full and exclusive responsibility of a licensed EU-pharmacy. All products are shipped on behalf of and at the risk of the purchaser and at the agreement of holding Brand Rx Information reserved towards any legal action which might be brought against the purchaser, if not acting in accordance with the regulations and importation laws applied by the government of the country of destination. All shipments are provided by registered mail or courier and delivery can only be accepted by a person of full age according to the laws of the recipients country. Brand Rx Information cannot held liable for losses, incorrect or delayed deliveries or product damage independent of its cause, especially damages caused of improper handling of the shipping agent. After shipment of the product, especially after delivery, no return, alteration or refund is accepted. Fulfillment to the contract is, when the goods leave the pharmacy. Brand Rx Information as domain is domicilated in Switzerland, therefore Swiss law applies on all disputes with Brand Rx Information.

For USA clients a Personal Importation Form based on FDA Chapter 9 guidance for personal importations of drugs will be filed on behalf of the purchaser.

Our affiliated pharmacies are fully licensed in the EU and in strict compliance with FDA regulations for shipping medication for personal use. Solely European Union approved products are provided to you.
* After placing an order for a certain product, you will be asked to complete a medical questionnaire for the medication requested.
* This questionnaire is thoroughly reviewed by one of our licensed physicians.
* Only after your request has been approved by the doctor, your medication will be billed to your credit card.
* An affiliated pharmacy will ship your order by registered mail to the address given by you.
* All shipments are in conformity with FDA guidelines for personal importations and contain a copy of the prescription.

If, for some reason, you do not qualify for the treatment that you are requesting, any advice you receive will be free of charge. Our simple, step by step ordering system makes it easy, safe and affordable to order and receive the medication you need without having to leave the comfort of your home.

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